Privacy Policy

Microlink Technology Privacy Policy
Last updated on May 20, 2023

Please read carefully and familiarize yourself with this Privacy Policy to use the Microlink Technology application and contact us at microlink.te@gmail.com if you have any questions.

This Privacy Policy sets out how Microlink Technology collects, uses, discloses, stores, and protects any information that you provide when you subscribe to use our service(s) and application(s). Microlink Technology is committed to ensuring that your private data is protected, and we do not share any of your information with any third parties. We may ask you to provide certain information depending on the contents and services you use so that we can identify you and provide appropriate service.

Collection and Use of Personal Information

The personal information we may collect includes:

When you register an account to get Microlink Technology services, you may have to provide personal information including your name, organization name, address, email address, phone number, date of birth, National Identity Number, and passport-size photograph.

We may collect your location information and device identity to identify you accurately and provide our services.

When you log in to Microlink Technology, we provide an authentication number along with your user ID and other information that is saved to your device to let you use the application securely during your session. During logout, we erase all session-related data.

During monthly bill payments, our payment gateways may require your debit/credit card information or mobile banking information to complete online bill payments.

When you communicate with our support team, you may share text, photos (from your device camera or storage), documents, or media files to describe your issues. We do not collect any document, media, or files from your device without your consent.

How We Use Your Personal Information

We may use your personal information for the following purposes with your consent:

• To verify your identity and bill payments.

• To provide the services you purchased from us.

• To notify you about service updates, changes, purchases, billing, dues, payments, and other activities through notifications, emails, SMS, phone calls, or other communication channels you have agreed to.

Collection and Use of Non-Personal Information

We may collect and store certain non-personal information to maintain service quality. This may include:

• Text messages, documents, and media files shared with us during support or service activities.

• Location information to maintain sign-in activity logs and provide security alerts.

Controlling Your Personal Information

You may restrict the collection or use of your personal information in the following ways:

• When filling out forms within the application, review carefully which information you want to share.

• If you previously agreed to us using your personal information, you may withdraw consent at any time by contacting us.

Use of Third-Party Libraries or SDKs

We may integrate third-party libraries into the Microlink Technology application, such as:

• Charts – for displaying statistics and analytics.

Protection of Your Information

Microlink Technology is committed to ensuring the security of your data. To prevent unauthorized access or disclosure, we store your data on secure servers that comply with standard security practices.

Your Privacy Rights

We do not share, sell, disclose, distribute, or lease your personal information to third parties unless required by law or with your permission.

You may request at any time to:

• Correct your personal information

• Erase your information

• Permanently remove all your data

We are obligated to process such requests. You may take legal action if we violate any part of this Privacy Policy.

Privacy Queries

If you do not understand or agree with this Privacy Policy, we recommend that you do not download, install, or use the Microlink Technology application.

If you have any suggestions or questions regarding this Privacy Policy, please contact us at noc.mltl@gmail.com.

Microlink Technology may update this Privacy Policy from time to time. You should review this policy periodically to stay informed of any changes.

This Privacy Policy is effective from May 20, 2023.